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Frequently Asked Questions (FAQ’s) for Storrs Admits

Do I have to attend Orientation?

All first time degree seeking students at Storrs (Freshmen & Transfers) are required to attend Orientation in order to register for classes.  There is no option to register for classes without attending an Orientation program.  Students who chose not to attend Orientation last year lost their admission to the university.

Is the Orientation Charge Refundable?

The freshman, transfer or parent Orientation charges are not refundable. Be very sure that you intend to enroll at UConn before you make and pay for an Orientation reservation because it will not be refunded.  (The Parent Orientation program is only offered during the Mid-May through Mid-July Orientation period.)

When is Orientation? When will I receive my Orientation invitation?

Fall Admits: For students beginning their enrollment in the fall, Orientation is held between mid-May through mid-July.  International Orientation for students on an F1 visa is held in late August the week before classes begin. Students who have paid their $300 enrollment deposit will be sent an email invitation starting mid-April for the May through July Orientation program.   This email invitation is sent to the personal email address that the student put on their application to the University.  Emails will be sent out on a rolling basis as the enrollment deposits are received. These emails will begin to go out in Mid-April.

Spring Admits: For students beginning their enrollment in the spring, (January) Orientation is held in late December and early January. Students who have paid their $300 enrollment deposit will be sent an email invitation starting mid-November. This email invitation is sent to the personal email address that the student put on their application to the University. Emails will be sent out on a rolling basis as the enrollment deposits are received.  These emails will begin to go out in mid-November.

In order to support the University’s sustainability efforts, all Orientation invitations and confirmations are electronic and go directly to the student.

When can I sign up for Orientation?

Only students who have paid the $300 enrollment deposit can sign up for Orientation when the Orientation website goes live in mid-April for fall admits and mid-November for spring admits.  Students need to receive the email invitation to sign up for Orientation and use the link in the invitation to enter their personal Orientation portal where they can complete the Orientation reservation form and pay for the program.

Students can start signing up for Orientation when they receive their email invitation to sign up. The email invitations are sent to the student’s personal email address that was put on their application to the University.

Fall Admits: Invitation emails are sent out starting,

  • Mid-April

Spring Admits: Invitation emails are sent out starting,

  • Mid-November

I’m receiving an error message (i.e. invalid response) when I try to visit the login page for the Orientation reservation system?

There are a variety of different reasons you could be receiving this response due to various personal computer settings. Here are some steps to investigate this issue.

NetID: Make sure you are using your correct NetID and password. For password resets for your NetID, please visit University Information Technology Services (UITS).

Eligibility: In order to be eligible to sign up for Orientation through the portal, you must meet all of the following criteria: 1) Admitted to the Storrs campus 2) Paid the $300 enrollment deposit 3) Received an email invitation with instructions and the link to sign up for Orientation, (Mid-April for Fall Admits; Mid-November for Spring Admits).

Browser Issue: Try logging into the reservation system using a different browser.

Computer Issue: Try logging into the reservation system using a different computer.

I’m thinking about changing my major. How will this impact my time at Orientation?

If you are considering a change to your major, it is recommended you do so before signing up for Orientation, because certain Orientation session dates are available only for specific Schools/Colleges. Changing your major before you attend Orientation will ensure that you get the most out of your advising and class registration sessions.  A request to change a major should be done at least three weeks before an Orientation session because some majors CANNOT be changed during an Orientation session.

As stated above requests for a change in your major should be submitted at least three weeks prior to your Orientation session. If you change your major after you have been confirmed for an Orientation session, it may be necessary to reschedule your session due to the availability of that school/college at orientation.  (Not all schools and colleges meet every orientation session.)

To request a major change contact the Storrs Undergraduate Admissions department by email at and always copy (cc) Orientation Services at, so that we are aware of your request:

The following information should be included in your email to the Admissions department:

  • Name
  • Date of birth
  • Your current admitted school/college and major
  • What school/college and major you wish to be admitted into

If you wish to change your major after the 10th day of classes for either the spring or fall semester, please contact your School or College directly.

Why do I have to pay for Orientation?

The Orientation charge covers the expenses of the entire Orientation program including meals, overnight accommodations (Freshmen mid-May though mid-July Orientation Program), program materials, staffing, parking, some events of HuskyWOW (Week of Welcome) program, as well as programmatic and administrative expenses (technology, etc.). The payment is a per-person charge for all participants. Orientation programs at the University of Connecticut include a program charge because the Orientation office receives no funding from the University or the state for our program even though we are a department in the Division of Enrollment Planning and Management at the university. The Orientation program is a totally self-supporting operation.  The Orientation charge runs the entire Orientation program and helps support some Week of Welcome (Husky WOW) events for new students.  New students will definitely be attending the events of Husky WOW.  Husky WOW is a weekend of activities and continued orientation events held immediately before classes begin for new students.

Suppose I choose the “Pay Later” option when I reserve my reservation date, will I still get that date?

Your Orientation session is confirmed when you pay for your session. If you choose to either send in a check, which takes time until it arrives at the Orientation Office, or pay at a later date, your selected session is still open to other students making reservations. If someone selects your unpaid session and pays for it you will lose that session. That means orientation session dates that are reserved but not paid for can be taken away by another student who pays for that session. If your spot was the last spot in the session and someone takes it, you will need to select another open Orientation session. That is how the Orientation online reservation system works.  So to insure that you get the session you want we suggest you pay for it by credit card when making the reservation.

What are the rules and policies for students attending Orientation?

All Orientation programs follow the rules and policies set by the University of Connecticut’s Responsibilities of Community Life: The Student Code. Students are expected to stay with their Orientation groups at all times. Students who consume drugs or alcohol while attending Orientation will be reported to University officials and/or the UConn Police Department. Those students who create a disturbance or break the law while at Orientation will be dismissed from the program and referred to the Office of Community Standards or the UConn Police for further action.    This can possibly impact the student’s admission to the University.

Do I have to take any placement tests?

There is only one placement test that some new students may need to take based on their academic major.  This placement test is for Pre Calculus and Calculus 1 & 2 and is known as the Math Placement Exam (MPE).  All new students need to review the Course Placement website at least twelve business days before their scheduled Orientation session to learn more about UConn’s placement process.  If a student needs to take the Math Placement Exam (MPE) based on their major (as specified on  the Course Placement website) and does not take it prior to Orientation, the student will not be able to register for PreCalculus, Calculus 1 or Calculus 2 at Orientation.  (That is, if the student’s major requires any of these Math courses during the first semester.)  Please read the Math Placement Exam (MPE) website to see if your major requires that you take it.  There is absolutely no time to take the MPE during the Orientation program. If your major is on the list of majors on the Math Placement Exam (MPE) webpage you need to take the assessment before your Orientation program.


Will my AP or previous college/university coursework count toward my UConn degree?

AP and Transfer Guidelines are available on the Transfer Admissions website. If you have completed college course work, make sure to have an official transcript, reflecting courses completed and grades earned, sent directly from your college to the Undergraduate Admissions Office.

As a Transfer student when may I review my transfer credit evaluation?

Transfer credit evaluations will be posted on a rolling basis in the Student Administration System for new transfer students before their scheduled orientation session.

Will I meet with an academic advisor during Orientation?

Yes, you will have the opportunity to plan your academic coursework for the upcoming semester with an advisor from your School or College.  At at the time of Orientation you will meet with a professional advisor and not necessarily your actual faculty advisor because during the summer and winter break faculty are usually off campus conducting research or doing other scholarly activities.  At Orientation you will meet with a professional advisor in your school or college who is more than qualified to advise you on the classes you need for your first semester at the university.  You can contact your faculty advisor after the semester officially begins when he or she is back on campus.

Why can’t I register for classes right now? The registration system will not let me register for them.

All new students in each of UConn’s schools and colleges have an advising/registration hold placed on their accounts that will not be lifted until they attend Orientation and meet personally with an academic advisor. This hold is known an an “Orientation hold” and will be lifted by your academic advisor when you register for classes during Orientation. All first time degree seeking students at UConn Storrs  cannot register for classes without attending an Orientation program.  Students who do not attend an Orientation program will not attend the University of Connecticut.

Can my parents help me register for classes?

Parents cannot attend advising or class registration sessions with their students during Orientation. In fact, parents/guardians do not attend any part of the freshmen or transfer Orientation programs with the exception of the opening meeting (Summer Orientation only.  The university has qualified professional academic advisors and faculty who work with new students to create their first semester class schedule.   Students will meet with professional academic advisors or faculty when they sign up for classes during Orientation.  Parents will not be present even if they are attending the Parent Orientation program (Summer Orientation program only).  The Parent Orientation program is a totally separate Orientation program from the freshmen or transfer Orientation programs.   Once students leave with their Orientation groups in the morning of their program, parents will not meet up with them again until the freshmen or transfer Orientation programs end.  There is no Parent/Guardian Orientation program offered during the December/January Orientation or the International Orientation programs.

Will I receive my UConn ID at Orientation?

New students will receive their UConn ID at Orientation ONLY if they upload a photo before their Orientation session.   We recommend students upload a photo at least 24-48 hours or even earlier before their scheduled Orientation session just in case the photo is not accepted by the UConn ID Office.   For photo guidelines and upload instructions visit How to Upload Your Photo for Your UConn Husky One Card (PDF). The photo you upload must have been recently taken and must only have the student in it. Students who upload their photo in advance of their scheduled Orientation session will receive their UConn  ID at Orientation  Students who DO NOT upload a photo before their Orientation session WILL NOT receive their UConn ID at Orientation.  The appreciated late deadline for uploading a photo is 24 hours before your scheduled Orientation session.  Uploading a photo earlier than that time is highly recommended in the event your initial photo is not accepted and you need to upload it again.  As stated students who do not upload a photo WILL NOT receive their UConn ID card at Orientation.   That means the student will need to come back to campus at another time to get their UConn ID.

What should I bring with me to Orientation? What items are not allowed?

Please visit the What to Bring page for details.

Can I bring my family or friends to Orientation with me?

Students attending Orientation will be involved in events throughout their 2-day or 1-day session and will not be available to see or meet up with their family or friends while on campus.

Parent /Guardian Orientation for Fall Admits: There is a specific Orientation program for the parents and guardians of incoming freshmen and transfer students who attend Orientation between the Mid-May through Mid-July Orientation period.  These programs have content that is directed toward adults only. Please make child care arrangements, if necessary because the format and content of the Parent/Guardian Orientation program is not appropriate for children.

Parent /Guardian Orientation is not offered during the December & January Orientation period and during the International and final Orientation period that occurs the week before classes begin in late August.   Parents of students who enter the university in December/January, in addition to those whose students attend the Orientation programs in late August can attend the Mid-May through Mid-July Parent Orientation program if they wish.  Please contact the Orientation Office to do this at or 860-486-4866 Monday through Friday from 8:00 a.m. to 5:00 p.m.

What should I do if my parent/guardian(s) or I need special accommodations for dietary needs, medical or food allergies, or disability during Orientation?

Please specify the accommodations that you need on the reservation form when you sign up for Orientation. You may also call the Office of Orientation Services at (860) 486-4866 to discuss your needs. Please note: We do not provide wheelchairs for students or parents.

Can my friend and I register for the same Orientation session so we can carpool together?

Since sessions fill on a first-received, first-reserved basis, students should try to register online one after the other. There are no guarantees that students can be placed in the same session because our online reservation system does not hold spaces open for students who want to attend together. Please remember that students must attend an Orientation session when their school/college meets because that is when advisors from their school/college will be present to help them select a schedule of classes.  The “Sign-Up” page on this website gives the dates that different schools and colleges meet during Freshman, Transfer and International Orientation.

Can I request a roommate for my two-day Freshmen Orientation session that occurs between Mid-May though Mid-July ?

No. The Office of Orientation Services does not take roommate requests for the Orientation overnight program.

Do I have to spend the night at my Orientation session that occurs between Mid-May through Mid-July?

No, freshmen who wish to go home after the evening program ends at 9:00 p.m. on Day 1 may do so, but need to return by 6:45 a.m. on the second day to meet up with their Orientation group because all groups get an early start on the second day of the two-day Mid-May through Mid-July freshmen Orientation program. There is no Orientation charge adjustment for students who do not stay in the residence hall.

Students will need to email the Office of Orientation Services ( at least 5 business days before their session informing the office that they do not wish to stay overnight and will adhere to the terms above, (Leave at 9:00 p.m. on Day 1 and return by 6:45 a.m. the next day to catch up with their group).  This email needs to be sent at least 5 business days before a student’s confirmed Orientation session, so that Orientation Services can make the appropriate accommodations and notifications.  Please include your NetID.

My parent/guardian(s) cannot attend the same Orientation session as me, but would still like to attend Parent/Guardian Orientation. Is that possible?

Yes! In the Parent/Guardian Sign Up section of your reservation you may select the date that works best for your parent/guardian. You may also call the Office of Orientation Services to discuss your needs.  (The Parent/Guardian Orientation program is only available during the Mid-May through Mid-July Orientation period.)

My parent/guardian(s) are not sure they can attend Orientation with me, can they decide to attend after I’m confirmed for an Orientation session?

Yes, parents/guardians can attend an Orientation session held on the same or different date than that of their student; however, Parent/Guardian Orientation sessions are subject to availability, as reservations are accepted on a first-received, first-reserved basis.  Students can indicate a different Orientation session for their parents when they complete the online student Orientation reservation form.  Students can also add a parent to two to their Orientation reservation form after the student is confirmed for an Orientation session.  (The Parent/Guardian Orientation program is only available during the Mid-May through Mid-July Orientation period.)

What should I do if I need to reschedule my confirmed Orientation session?

You will need to log back into the reservation system with your NetID and password. You may reschedule your Orientation date and any parents/guardians attending the Parent/Guardian program based on session availability. (Don’t forget to also change your parents if they were going to attend Orientation on the same date you were attending because changing your session DOES NOT automatically change their session.  You have  to change their session manually. )  Please follow the instructions below in the order in which they are listed. This will ensure your new session confirmations are emailed.

    • If applicable (Summer Orientation program only), a rescheduling fee of $30 or $125 will be applied. For specifics please refer to the Freshmen Sign Up page or Transfer Sign Up page.
    • Note: If you decide to remove yourself from your confirmed session and then decide to go back into it, if there is availability, you will be responsible for paying the rescheduling fee.
    • If you are rescheduling your confirmed session as well as your Parent/Guardian(s)’ session(s):
      1) Go to the “Parent/Guardian Orientation Sign Up” section of your reservation form.
      2) Select a new session for your parent/guardians to attend. (Attendees of the Parent/Guardian Orientation session are not automatically rescheduled with their student). Make sure to remember to press the “Update” button.
      3) Visit the “Dates” section in your reservation.
      4) Select a new session. Then press the “Save & Continue” button.
      5) New session confirmations will be emailed to you and parent/guardian(s) attending Parent/Guardian Orientation.
      6) If applicable, please pay your rescheduling fee. Rescheduling fees must be paid within 48 hours of changing your session; otherwise you will be pulled out of the new session you selected and lose your spot in it.
  • If you are rescheduling your confirmed session, but NOT your Parent/Guardian(s)’ session(s):
    1) Visit the “Dates” section in your reservation.
    2) Select a new session. Then press the “Save & Continue” button.
    3) A new student session confirmation will be emailed to you. If you have any parents or guardians registered for Parent/Guardian Orientation they will also receive an email even though their session has not been changed.
    4) If applicable, please pay your rescheduling fee. Rescheduling fees must be paid within 48 hours of changing your session; otherwise you will be pulled out of the new session you selected.

What if I sign up for Orientation and don’t show up?

The Orientation charge is non-refundable even if you do not show up because resources have been committed in advance of your attendance. The cost to reschedule a freshmen Orientation session is $125. The cost to reschedule a transfer Orientation session is $30. Rescheduling fees apply to freshman, transfer, and international Orientation taking place from May to August only.

OVERSIZED VEHICLES:  Can I park in the North or South Garage with an oversized motor vehicle?

No you cannot park in either garage with an oversized motor vehicle. The maximum clearance height of the North Garage is 8’2″ and the South Garage is 8 feet. Oversized vehicles at UConn are defined as vehicles that exceed any of the following size limits: Height exceeds 8 feet; Length exceeds 16 feet; Width exceeds 8 feet. These size vehicles cannot get into either the North or South Garages.  It is recommended that you do not bring an oversized vehicle to Orientation.  If you must bring an oversized vehicle to campus please complete the “Oversize Vehicle Parking Request Form” to park your vehicle on campus.  You can also stop by the Department of Parking Services to complete the form and be directed on where to park your vehicle on campus before the start of the Orientation program.  If you stop at Parking Services you most likely will be late for the start of the Orientation program.  We recommend to complete the form online to expedite matters.   The Department of Parking Services opens at 8:00 a.m. Monday through Friday.  They are located in the Warehouse building which is behind the UConn Police Department.  The address is 3 Discovery Drive, Storrs, Connecticut 06269-6199.